319 Main Rd, Lemoenkloof, Paarl

Who we are

Refuel Sport is a Fitness supplements and apparel retailer based in Paarl, South Africa

What personal data we collect and why we collect it

Financial Information

We make use of a third party (Payfast) to facilitate credit card and payment transactions. Payments are processed on the Payfast Server and are subject to their privacy policy and Terms & Conditions here. https://www.payfast.co.za/privacy-policy  and https://www.payfast.co.za/end-user-agreement

None of your financial information is stored on Refuel Sport.co.za

Media

Any files uploaded to the website are downloaded and stored locally in our offices. 

Email registrations

We retain the email addresses of visitors who sign up for our email communications such as the Newsletter, or who make contact with us via the website contact forms.

Cookies

This website makes use of cookies to speed up your browsing experience. No personal data is collected.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site makes use of Google Analytics to measure how users interact with the website. You can read how Google uses information from this website here, https://policies.google.com/technologies/partner-sites  

Who we share your data with

Refuel Sport will not share any personal or private data with any third parties without informing the individual first. This includes data provided by clients for any marketing activities. No other party will have access to information without being made aware of it first. 

How long we retain your data

If you register for a newsletter, contact details are retained indefinitely unless requested to remove them. This is so we can recognize and record any follow-up communications with you. You can request your details be removed at any time.

What rights you have over your data

Refuel Sport does not claim ownership any of your information. You can request that we erase any details that we have concerning you or your business. This does not include any data we are obliged to keep for administrative, legal, or security purposes, such as invoicing or security information.

Where we send your data

Contact details are stored in our CRM system or on marketing systems that help us process marketing campaigns. You can request for this data to be removed at any time.

Your contact information

Your contact information submitted to us for processing is stored in a secure Customer Relationship Management System separate from this website.

Additional information

How we protect your data

All data is stored off-site in a password protected database provided by a third party

What data breach procedures we have in place

Backups of the data are stored in a cloud service. In the event of a data breach, all users will be notified as soon as possible via email.

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